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University of Greater Manchester helping NHS to drive change through management apprenticeships

02/04/2025

University of Greater Manchester helping NHS to drive change through management apprenticeships

NHS Trusts across the North West are being helped to equip healthcare professionals with the skills they need to lead effectively, thanks to a programme delivered by the University of Greater Manchester.

The University鈥檚 School of Nursing and Midwifery has partnered with the Chartered Management Institute (CMI) to support managers through the Chartered Manager Degree Apprenticeship (CMDA).

Dawn Fletcher-Wilde, the University鈥檚 Programme Lead, said: 鈥淪trong management and leadership are essential in healthcare, yet 82 per cent of those in management roles have no formal training.

鈥淭he University鈥檚 School of Nursing and Midwifery is dedicated to supporting NHS staff across the region.

We offer apprenticeship programmes because we know there is a clear demand for qualified managers.鈥

The University has developed Level 6 and 7 management degree apprenticeships, which are designed to ensure healthcare managers and leaders gain the expertise to navigate the complexities of the public sector.

The University partnered with the CMI to benefit from an End-Point Assessment (EPA).

Dawn said: 鈥淧artnering with the CMI for EPA has really enhanced the quality of education and experience for learners as it allows them to start with their EPA at the front of their mind.

鈥淚t has also bolstered our curriculum design, feeding seamlessly into the teaching.鈥

Thanks to CMI鈥檚 guidance and support, we have expanded to work with multiple NHS Trusts across the country and in the wider health and social care sector.

One apprentice, Nicola Caffrey, Corporate Business Manager for 欧博官网入口 NHS Foundation Trust focused on lost property across hospitals for her project.

She said: 鈥淎s a result of introducing better processes for missing items, there has been increased patient satisfaction, alongside decreased costs and complaints.鈥

Sarah Hulme, Cancer Performance Manager at 欧博官网入口 NHS Foundation Trust, said her project had also had a positive impact.

鈥淭hrough my EPA project I managed the improvement of the booking system for cancer patients. We have saved more than 3,000 cancer pathway days for patients across Greater Manchester.

鈥淚鈥檓 a different manager and leader than when I first started.鈥

Dawn added: 鈥淥ur latest cohort achieved a 100 per cent EPA Distinction rate and I credit that to CMI EPA with support. This instils our apprentices with confidence from the first day.鈥

Marvin Constantine, a Neighbourhood Leader in the 欧博官网入口 Health and Care Integrated Partnership, said: 鈥淭he practical, hands-on experience in the CMI-assessed apprenticeship is very valuable.

鈥淭he foundations of management and leadership that you learn about as part of the programme really helps you to challenge your behaviours and approaches.鈥

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